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Help! My Pilot Light Went Out on Gas Logs!

- Posted on 20th September, 2021 -

Oh no! My pilot light went out for no reason on my gas log set! Never fear, these units are designed with one or two safeties that stop the flow of gas one the pilot goes out. You may also turn the gas valve to the OFF position. This will ensure all the flow of propane is stopped from the unit.

To relight follow these simple steps:

  1. Turn gas valve to the PILOT position. (indicator will be lined up with the word PILOT on the gas valve)

  2. Depress the gas valve (press in) and hold while using the ignitor to lite the pilot. A grill lighter can also be used to light the pilot.

  3. After the pilot is lit, keep holding in the gas valve button for at least 30 seconds to get the thermocouple to warm up.

  4. Turn the gas valve until the indicator is in the “ON” position.

  5. This will turn your logs on, and can be utilized with an on/off remote or any other switch that your particular model has.

  6. If a remote is installed, make sure the battery (ies) in both the remote and receiver (black box inside fireplace that remote talks to) have been changed.

  7. Make sure the receiver toggle switch is in the remote position for the remote to turn the logs on and off.